frequently asked questions.
Everything you need to know about minimums, quotes, artwork and turnaround. Still have questions? No worries, we've got you.
How do I get a quote?
Pick a product, choose your color, options and quantity, and add it to your quote. When you’re ready, open your quote, add your contact details and send it. Free designs and a quote land in your inbox within 48 hours.
Do I pay when I request a quote?
No. Nothing is charged when you send a request. The total you see is an estimate — your final quote confirms pricing, taxes and shipping before anything is charged.
What is the minimum order quantity?
Most apparel starts at 25 pieces and most drinkware at 50. The minimum for each product is shown on its card and on the product page.
How does pricing work?
The price per unit drops as your quantity goes up. Each product page lists its price tiers, and the estimate updates as you pick a quantity.
How do I get my design onto a product?
Upload your logo or artwork on any product page and pick a placement. No file yet? Our team will design it for you — free mockups come back within 48 hours.
What file types can I upload?
PNG, JPG, SVG or PDF, up to 25 MB.
Do you offer design services?
Yes. Our in-house designers can turn your brand into merch people actually want to wear. Request a design quote.
Do you handle sampling?
We sample before every production run so you approve the real thing, not a render. Sampling is included on orders above 250 units.
How long does production take?
Typically 3–4 weeks from approved mockup, or 4–5 weeks on orders above 1,000 units. Every product shows its own turnaround and an estimated delivery date.
Can I get my order faster?
Yes. Choose Rush on the product page or on your quote to see the faster delivery date. Rush adds 10% to the estimate, and we confirm it in your quote.
Can you kit and ship to multiple addresses?
Yes. We kit with inserts in custom mailers and drop ship to every recipient, or bulk ship to one location — your call.
Where are you based?
Los Angeles & San Francisco — shipping nationwide.
tell us the story.
we’ll make the merch.
